PLUGVERSE
Last updated: May 21, 2026
Important: This Artist Agreement supplements our Terms of Service and outlines the specific terms, responsibilities, and obligations for artists using the PlugVerse platform. By registering as an Artist, you agree to these terms.
To register as an Artist on PlugVerse, you must:
Your artist profile must include:
If you register as a band or group, the account holder is responsible for ensuring all members comply with this Agreement. You must have authorization to represent the band and accept bookings on their behalf.
When applying for gigs, you agree to:
Once a booking is confirmed, you agree to:
Canceling confirmed bookings can result in penalties including negative reviews, account restrictions, or removal from the platform. If you must cancel:
Failing to appear for a confirmed booking without notice ("no-show") is a serious violation. No-shows may result in:
PlugVerse uses Stripe Connect to process artist payments. You must set up a valid Stripe Connect account before your first confirmed booking to receive payments through the platform. Before your first payout, you must complete a W-9 form (US persons) or W-8BEN form (non-US persons) through the Stripe Connect onboarding process. Payments are processed according to the terms of your Stripe agreement.
$0 booking fee today. PlugVerse currently does not charge a platform fee, service fee, or commission on artist payouts. You currently receive the full agreed performance fee for every gig booked through PlugVerse. See the Pricing page for the latest tier breakdown. PlugVerse may introduce a small service fee on the Free tier in the future, with at least 30 days' notice; Pro subscribers will continue to receive the full agreed performance fee.
Optional value-added services that an artist may choose to use (such as instant payouts, banking products, capital advances, or premium subscription features) may carry their own fees, which will be clearly disclosed before you use them. PlugVerse reserves the right to offer such services and additional paid features in the future. Any such fees, if introduced, will be optional and clearly disclosed; they will not be retroactively applied as a tax on completed bookings. See the Pricing page for current subscription rates.
Payments are typically released within 24-48 hours after a gig is marked as complete by the venue. First-time payouts may take longer due to verification requirements.
If a payor (venue, organizer, or ticket purchaser) disputes a charge with their card issuer or bank and the payment processor (Stripe) rules against PlugVerse, the disputed funds are returned to the payor and PlugVerse bears the immediate loss. You agree that:
This clause survives termination of this Agreement with respect to any dispute arising from a gig performed under it.
Sections 3.1, 3.3, and 3.4 above apply to protected (on-platform) bookings processed through Stripe. A booking may instead be marked self-managed (off-platform) when both you and the payer agree to it before signing the contract. For a self-managed booking, you receive payment directly from the payer, outside PlugVerse. PlugVerse does not process, hold, escrow, or guarantee that payment, provides no payout timeline, and offers no chargeback protection or dispute resolution for it. Any payment dispute is solely between you and the payer. By signing a self-managed contract you acknowledge that the payment is not protected by PlugVerse, and you should only agree to it with a payer you trust.
You are solely responsible for all tax obligations arising from payments received through PlugVerse. This includes:
PlugVerse may be required to report payments to tax authorities and provide you with tax forms (e.g., 1099) if your annual earnings exceed applicable thresholds.
Artists are independent contractors, not employees of PlugVerse or the venues that book them. You are responsible for your own business expenses, insurance, equipment, and compliance with labor laws.
You retain ownership of all original music, performances, and creative content you create. By uploading content to PlugVerse, you grant us a limited license to display and promote your content solely for platform operations.
You represent and warrant that:
All media (photos, videos, audio) you upload must be content you own or have rights to use. Do not upload copyrighted material without permission. Venues may record your performances as specified in your gig contract.
Artists must maintain professional standards including:
Artists are prohibited from:
Venues may leave reviews and ratings after your performances. You may respond to reviews professionally. Do not attempt to manipulate ratings through fake reviews or intimidation.
Reliability Score: PlugVerse maintains an automated Reliability Score for each artist based on: gig completion rate, cancellation history, no-show incidents, and punctuality reports. Your score affects visibility in search results and eligibility for premium opportunities. View your score in your Artist Dashboard. To request human review of your score, contact cooper@plugverse.app.
We strongly recommend that artists maintain appropriate insurance coverage including:
Some venues may require proof of insurance before confirming bookings.
PlugVerse is not liable for any injuries, damages, or losses that occur during performances. You perform at venues at your own risk. PlugVerse does not provide insurance coverage for artists.
You are responsible for your own equipment. PlugVerse and venues are not responsible for theft, damage, or loss of your equipment unless explicitly agreed in writing.
PlugVerse is not a party to any performance contract between you and a venue or organizer. All disputes regarding performance, payment terms, or contract obligations are between you and the other contracting party. PlugVerse assumes no liability for the performance or breach of any contract between users.
You agree to indemnify, defend, and hold harmless PlugVerse, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from: (a) your breach of any contract with a venue or organizer; (b) your negligence or willful misconduct during performances; (c) disputes with venues, organizers, or other users regarding payment, performance, or contract terms.
Your account may be suspended for:
You may terminate your artist account at any time. You must fulfill all confirmed bookings before closing your account. PlugVerse may terminate accounts for serious or repeated violations with or without notice.
Upon termination:
Artists may be booked by Organizers (including fraternity and sorority social chairs and other event planners) in addition to traditional Venues. All terms in this Agreement apply equally to bookings made by Organizers. By accepting a booking from an Organizer, you accept the same obligations as for any Venue booking.
Neither Artist nor PlugVerse shall be liable for failure to perform obligations due to causes beyond reasonable control, including natural disasters, pandemic, government orders, venue destruction, or power and internet outages. Artists experiencing a force majeure event must notify affected venues and PlugVerse as soon as practicable.
Disputes between artists and venues should first be addressed directly between the parties. If unresolved, either party may escalate to PlugVerse mediation through the platform's Resolution Center. PlugVerse's ruling is tiered by dispute value: for disputes under $500, the ruling is immediately binding and executed automatically; for disputes of $500 or more, the ruling is advisory — either party has 14 days to file a written appeal through the platform, after which the ruling becomes binding automatically if no appeal is filed or resolved. Either party retains the right to pursue independent arbitration or litigation as provided in the Terms of Service.
For disputes with PlugVerse directly, please see the Dispute Resolution section in our Terms of Service.
Binding Arbitration: All disputes between you and PlugVerse (not disputes with other users) are subject to the binding arbitration provision in our Terms of Service, including the class action waiver and jury trial waiver. You have 30 days from the date you accept this Agreement to opt out of arbitration by emailing cooper@plugverse.app.
For questions about this Artist Agreement, please contact us:
PlugVerse
Email: cooper@plugverse.app
Address: 127 S Sycamore St, Charlotte, NC 28202
Phone: (980) 272-1831
By registering as an Artist on PlugVerse, you acknowledge that you have read, understood, and agree to be bound by this Artist Agreement and our Terms of Service.